Refund Policy

RETURNS

We have a 30-day return policy, which means you have 30 days after delivery to request a return.

To be eligible for a return:

• Item must be in original, unused condition
• Item must be in original packaging
• You must have receipt or proof of purchase

To start a return, contact us at support@solmirahealth.online with your order number.

If your return is accepted, we will provide instructions on how and where to send your package. Customers are responsible for return shipping costs.

Items sent back without prior authorization will not be accepted.

EXCLUSIONS

The following items cannot be returned:

• Perishable goods
• Gift cards
• Opened or used products
• Items marked as final sale

SATISFACTION GUARANTEE

If you are not satisfied with your purchase, contact us at support@solmirahealth.online. We want you to be happy with your order and will work to find a solution.

DAMAGES AND DEFECTS

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately at support@solmirahealth.online so we can resolve the issue.

EXCHANGES

For exchanges, please return the original item and place a new order for the desired item.

REFUNDS

Once we receive and inspect your return, we will notify you of approval or denial.

If approved, your refund will be processed to your original payment method within 10 business days. Your bank may take additional time to post the refund.

If more than 15 business days have passed since approval, contact us at support@solmirahealth.online.

CONTACT US

For return or refund questions:

Solmira Health
1650 Market Street, Suite 3600
Philadelphia, PA 19103
United States

Email: support@solmirahealth.online
Phone: 1 267 688 6265